Our Passenger Services Team are available to help 7 days a week, in person or via our remote channel

Lost Something on Icelandair - we can help you find it!

If you have lost an item on an Icelandair aircraft register it here!

Skybreak provide a Lost Property recovery service for Icelandair passengers arriving into Heathrow Airport who have left their items inside the aircraft. 

Register your lost item with us using the form below and our dedicated team will be in touch if we are holding an item in our inventory which we believe to be yours.

 

 


 

Items We Do Not Handle

Items Not Left onboard one of partner Airlines

If your Airline is not listed as one of our working partners, please visit the Heathrow Airport website for more information

https://www.heathrow.com/at-the-airport/security-and-baggage/Lost-baggage

Items Left within Heathrow Airport

If you lost your item within Heathrow Airport itself, please visit Smarte Carte's Lost and Found Software portal at lhr.lostandfoundsoftware.com to report a lost item online, or call them at +44 (0)20 3761 1800.

 

Hold/Checked-In Baggage

If you lost your hold baggage/checked in bag, please contact your airline for more information.

 

Passports

If you lost your passport, these are handed to Border Force Team who can be contacted on +44 020 8910 3719

Submit Your Enquiry Here:

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Our Lost Property Service
  • Dedicated Lost Property Team Keep You Updated Throughout the Process
  • Option to Collect Your Item or Have it Delivered Back to You by One of Our Reliable Couriers
  • Safe, Secure Storage for All Items in our Inventory