Our Passenger Services Team are available to help 7 days a week, in person or via our remote channel
Ticketing Services

Our team are fully trained ticketing specialists, assisting passengers with ticketing requirements on behalf of our Airline clients. With over 30 years' experience our agents are able to issue new and amended tickets that meet airline approved procedures.

We have the technical skill and ability to search for new flight options on alternative airlines, to enhance the customers experience by ensuring the options meet their travel needs.


Skybreak can represent and offer support to our airline clients, with a tailored service to suit your individual needs.

Protected & Secure

  • IATA Licensed
  • ATOL bonded
  • Airline Approved Ticketing Procedures
  • Fully Ticketing Trained Agents
  • Tiered Management Structure

Our Ticketing Services

  • New Ticket Issuance
  • Involuntary Changes
  • Voluntary Changes
  • New Ticket Sales under airline ATOL or as an agent under our own ATOL
  • Promoting and Driving on Airport Sales such as Upgrades
  • IT/Nett Fare Sales
  • Sales Distribution Channels

Passenger changes actioned on behalf of the airline in the following circumstances:

  • Full Plane Cancellation
  • Denied Boarding
  • Aircraft Downgrade
  • Outbound Missed Connection
  • Inbound Missed Connection
  • Schedule Changes
  • Assisting Passengers with voluntary changes
  • Missed Flight Passengers
  • Upgrades 
  • Flight Forwards
Ticketing Services 850 X 450

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