Service driven solutions for Airports, Airlines, Tour Operators & Passengers

Coronavirus (COVID-19) Information

As we find ourselves in an ever changing situation as a result of Covid-19, we would like to reassure our customers that we are closely monitoring the crisis and following guidance from the UK government to prioritise the health and safety of our both employees and customers.  In reaction to this we have increased our cleaning frequencies and adopted good disciplines among all staff to keep the environment well sanitised, as well as adopting ‘working from home’ wherever possible to maintain our representation and travel recovery services.


Flights to multiple destinations are subject to change and cancellation due to the fast-moving coronavirus situation. We have revised the opening times of our desks at Gatwick Airport. If you have booked a flight through Skybreak you can contact our customer service team in the following ways.



Between Saturday 28th March and Tuesday 31st March

South Terminal Desk 09:00 – 22:00  

North Terminal Desk 09:00 - 13:00


From the 01st April

South Terminal Only 10:00 – 22:00


You can also contact our team by email or phone:


Tel: 01293 555700

If you have not booked through Skybreak we are strongly advise you to check the latest flight information with your airline. We have included some useful links below to help direct your enquiry:
If you have a question relating to Gatwick Airport and what they are doing to protect passengers:
If you have a booking with one of our partner Airline’s and are looking for information regarding changes or cancellations:

Air Europa
China Airlines