Service driven solutions for Airports, Airlines, Tour Operators & Passengers

Coronavirus (COVID-19) Information

As we find ourselves in an ever changing situation as a result of Covid-19, we would like to reassure our customers that we are continuing to monitor the crisis and follow the latest guidance from the UK government to prioritise the health and safety of our both employees and customers.

Our Gatwick Operation remains open on reduced hours. Our latest hours are posted below. Our Customer Service team are available outside of these hours as we have adopted "working from home" wherever possible to maintain our representation and travel recovery services.


As a result of the current Covid-19 pandemic we are still seeing most flights to most destinations from Gatwick are either cancelled or running to a very limited schedule. Our North Terminal desk remains closed at this time. Our South Terminal desk is currently open at the times shown below.


South Terminal Only 12:00 – 18:00 


If you have booked a flight through Skybreak you can contact our customer service team in the following ways. You can contact our team by email or phone:


Tel: 01293 555700

If you have not booked through Skybreak we are strongly advise you to check the latest flight information with your airline. We have included some useful links below to help direct your enquiry:
If you have a question relating to Gatwick Airport and what they are doing to protect passengers:
If you have a booking with one of our partner Airline’s and are looking for information regarding changes or cancellations:

Air Europa
China Airlines