Skybreak offer independent tour operator representation services through Your Service Centre. With over 25 years’ experience, Skybreak prides itself on providing the highest level of customer service to a wide range of clients, from small, niche travel companies to worldwide tour operators and large airlines.
Our Service Centre facilities are open 365 days a year in both the north and south terminals at Gatwick Airport.
Our uniformed staff provide a professional service to both the passengers and tour operators, and as many of our staff are multilingual we are able to offer a high standard of customer care for all passengers based in the UK and overseas.
Our flexible representation packages mean we can tailor our services for just one flight, or a whole season flight programme.
Features of our services
- Flexible Package Options
- ATOL bonded
- IATA licensed
- GDPR Compliant
- Season Packages
- Ad-Hoc Flight Packages
| Dedicated Contact Lines | Dedicated Phone Number for your Passengers, email and face-to-face contact points |
| Duty Office Assistance | Working with your own duty office to provide them with up-to-date information on airport operations |
| Flight Reporting | Flight Report to confirm passengers checked-in and report on no-show passengers |
| Documentation Collection | Issuance of tickets and itineraries for your flights |
| Payment Collection Point | Collection of outstanding or additional payments from your passengers |
| Seat Distribution | Distribution of your excess seat capacity to the trade via Teleticket |
| Missed Passenger Assistance | Full assistance for your missed passengers including alternative flight options, ground transport and hotel bookings |
| Duty Office Assistance | Working with your own duty office to keep them up to date with changes as they occur at the airport |
| Flight Reporting | Flight reporting to confirm passengers checked in and advise of any no-show passengers |
